How do I cancel my Lumina subscription?

Open Settings, then Subscription, and tap “Manage subscription”. What comes next depends on where you subscribed:

• On Android: the button opens your Google Play subscriptions, where you cancel. You can also go straight through the Play Store, Payments & subscriptions.
• On the web app: the button opens the Stripe page of your subscription, where you cancel.

A subscription taken on Google Play is managed from the Android app, and a subscription taken on the web from the web app. Lumina reminds you if you’re in the wrong place.

After canceling, you keep your plan until the end of the paid period, at no cost. After that, you go back to free: nothing is deleted, only new items are limited.

Uninstalling the app or deleting your account doesn’t cancel a Google Play subscription: do that in the Play Store. A web subscription, on the other hand, is canceled automatically when the account is deleted, with no refund for the current period.

Refund: you can withdraw within 14 days of subscribing by writing to us; the share of the period already used is deducted. For a Google Play purchase, you can also ask Google for a refund. Details in the terms of use.

Another question? Write to us: [email protected]